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Privacy Policy

This Website collects certain Personal Data of its Users.
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Data Controller

Concreto Real Estate, Via Noe 1, 20133 Milan, Italy
Data Controller’s email address: info@concretorealestate.it

Types of Data collected

Among the Personal Data collected by this Website, either independently or through third parties, are: first name; last name; phone number; email address; Usage Data; Tracking Tools.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information notices displayed prior to the collection of the Data.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all Data requested by this Website are mandatory. If the User refuses to provide them, it may be impossible for this Website to provide the Service. In cases where this Website indicates certain Data as optional, Users are free to refrain from providing such Data without any consequences on the availability or operation of the Service.
Users who have any doubts about which Data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies - or other Tracking Tools - by this Website or by the providers of third-party services used by this Website is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for any third-party Personal Data obtained, published, or shared through this Website.

Methods of processing

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to other parties involved in the operation of this Website (administrative, commercial, marketing, legal personnel, system administrators) or to external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies), who may also be appointed, where necessary, as Data Processors by the Data Controller. An updated list of Data Processors may be requested at any time from the Data Controller.

Place of processing

The Data are processed at the Data Controller’s operating offices and in any other locations where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User may refer to the section containing details on the processing of Personal Data.

Retention period

Unless otherwise specified in this document, Personal Data are processed and retained for as long as required by the purpose for which they were collected and may be retained for a longer period due to applicable legal obligations or based on the Users’ consent.

Purposes of processing the collected Data

The User’s Data are collected to enable the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: contacting the User, displaying content from external platforms, and traffic optimization and distribution.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data.”

Details on the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

Contacting the User

Contact form (this Website)

By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotations, or any other type of request indicated by the form header.

Personal Data processed: last name; email address; first name; phone number.

Traffic optimization and distribution

This type of service allows this Website to distribute its content through servers located across different locations and to optimize its performance.
The Personal Data processed depend on the characteristics and the method of implementation of these services, which by their nature filter the communications between this Website and the User’s browser.
Given the distributed nature of this system, it is difficult to determine the locations to which the content may be transferred, which may include the User’s Personal Data.

Cloudflare (Cloudflare Inc.)

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
Cloudflare is integrated in such a way that it filters all traffic to this Website, i.e. the communications between this Website and the User’s browser, while also allowing the collection of statistical data related to it.

Personal Data processed: Tracking Tools; various types of Data as specified in the service’s privacy policy.

Place of processing: United States – Privacy Policy.

Displaying content from external platforms

This type of service allows content hosted on external platforms to be displayed directly from the pages of this Website and enables interaction with them. Such services are often referred to as widgets, which are small elements embedded in a website or application. They provide specific information or perform a particular function and often allow interaction with the User.
This type of service may still collect data relating to web traffic on the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a font style display service provided by Google Ireland Limited that allows this Website to incorporate such content into its pages.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: Ireland – Privacy Policy.

Video Vimeo (Vimeo, LLC)

Vimeo is a video content display service provided by Vimeo, LLC that allows this Website to incorporate such content into its pages.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: United States – Privacy Policy.

Further information for Users

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

  • the User has given consent for one or more specific purposes;
  • processing is necessary for the performance of a contract with the User and/or for the implementation of pre-contractual measures;
  • processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
  • processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

In any case, it is always possible to request that the Data Controller clarify the specific legal basis of each processing activity, and in particular to specify whether the processing is based on the law, provided for by a contract, or necessary to enter into a contract.

Further information on the retention period

Unless otherwise specified in this document, Personal Data are processed and retained for as long as required by the purpose for which they were collected and may be retained for a longer period due to applicable legal obligations or based on the Users’ consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.
  • Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained for as long as necessary to fulfill such interests. The User may obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

Where processing is based on the User’s consent, the Data Controller may retain the Personal Data for a longer period until such consent is withdrawn. In addition, the Data Controller may be required to retain Personal Data for a longer period in order to comply with a legal obligation or upon order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of such period, the rights of access, erasure, rectification, and data portability can no longer be exercised.

Users’ rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights with regard to the Data processed by the Data Controller.

In particular, within the limits provided by law, the User has the right to:

  • withdraw consent at any time. The User may withdraw their consent to the processing of their Personal Data previously given.
  • object to the processing of their Data. The User may object to the processing of their Data when it is carried out on a legal basis other than consent.
  • access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the Data being processed.
  • verify and request rectification. The User may verify the accuracy of their Data and request that it be updated or corrected.
  • obtain restriction of processing. The User may request the restriction of the processing of their Data. In such case, the Data Controller will not process the Data for any purpose other than storage.
  • obtain erasure of their Personal Data. The User may request the deletion of their Data by the Data Controller.
  • receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
  • lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data abroad, including to any international organization governed by international law or established by two or more countries, such as the United Nations, as well as regarding the security measures adopted by the Data Controller to protect their Data.

Details about the right to object

Where Personal Data are processed for a task carried out in the public interest, in the exercise of official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users have the right to object to such processing on grounds relating to their particular situation.

Users are informed that, where their Data are processed for direct marketing purposes, they may object to such processing at any time, free of charge and without providing any justification. Where Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To determine whether the Data Controller processes Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise rights

Any requests to exercise the User’s rights may be directed to the Data Controller using the contact details provided in this document. Such requests are free of charge, and the Data Controller will respond as soon as possible and, in any case, within one month, providing the User with all information required by law. Any rectification, erasure, or restriction of processing will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data have been disclosed, unless this proves impossible or involves a disproportionate effort. The Data Controller shall inform the User of such recipients if the User so requests.

Further information on processing

Legal defense

The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages leading to possible legal action, for the defense against abuse in the use of this Website or related Services by the User.
L’Utente dichiara di essere consapevole che il Titolare potrebbe essere obbligato a rivelare i Dati per ordine delle autorità pubbliche.

Specific information notices

Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information notices regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, this Website and any third-party services used by it may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details provided.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, where possible, on this Website, as well as, where technically and legally feasible, by sending a notification to Users through any contact details available. Users are therefore advised to check this page regularly, referring to the date of the last modification indicated at the bottom.

Where the changes affect processing activities whose legal basis is consent, the Data Controller will collect the User’s consent again, where required.

Definitions and legal references

Personal Data (or Data)

Personal Data means any information that, directly or indirectly, including in connection with any other information, including a personal identification number, identifies or makes a natural person identifiable.

Usage Data

Usage Data are information collected automatically through this Website (including from third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful outcome, error, etc.), the country of origin, the features of the browser and operating system used by the visitor, the various time-related details of the visit (such as the time spent on each page), and the details of the path followed within the Application, with particular reference to the sequence of pages visited, and the parameters relating to the User’s operating system and IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data relate.

Data Processor (or Processor)

The natural or legal person, public authority, or any other body which processes Personal Data on behalf of the Data Controller, as described in this privacy policy.

Data Controller (or Controller)

The natural or legal person, public authority, service, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. Unless otherwise specified, the Data Controller is the owner of this Website.

This Website (or this Application)

The hardware or software tool by which Users’ Personal Data are collected and processed.

Service

The Service provided by this Website as defined in the relevant terms (if any) on this Website/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document shall be deemed to include all current Member States of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools consisting of small portions of data stored within the User’s browser.

Tracking Tool

A Tracking Tool means any technology - such as Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that enables the tracking of Users, for example by collecting or storing information on the User’s device.

Legal references

Unless otherwise specified, this privacy policy applies solely to this Website.

Last updated: April 7, 2024